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The CSSH Virtual Front desk is available via Zoom for general questions or help scheduling an appointment with a CSSH advisor.

To connect with the CSSH Virtual Front Desk, click here.

For help logging in, please click here.

(You must be logged into your Northeastern Organization account via SSO in Zoom to connect with us.)

Current Schedule:

Monday: 10:00am – 12:00am, 2:00pm – 4:00pm

Tuesday: 10:00am -12:00pm, 2:00pm – 4:00pm

Wednesday: 10:00am -12:00pm, 3:00pm – 5:00pm

Thursday: 9:00am – 11:00am, 2:00pm – 4:00pm

Friday: 10:00am -12:00pm, 2:00pm -4:00pm


The Virtual Front Desk will be staffed by an Academic Coordinator and work study students.

Please check back here weekly for a current schedule.

You must login to Zoom with your Northeastern student account and click the link provided. If you wish to speak to a front desk worker, you need a working microphone.

After clicking the link to join the Virtual Front Desk, you will be placed in a waiting room.  Students are admitted one at a time on a first-come, first-serve basis. Our front desk staff will then ask how they can assist you.

For general questions and help with appointment scheduling, call the main advising number at 617-373-3980 during our regular office hours, Monday -Friday, 8:00am – 5:00pm EST.

If you prefer to email, is available.

For in-depth academic planning, email your academic advisor directly or schedule a 30 minute appointment. During the add/drop period, students may schedule a “Virtual 10 minute drop-in” for course registration assistance.