When it comes to how government and bureaucracy actually function—it’s true—most eyes tend to glaze over. But it’s precisely how those largely invisible, day-to-day government processes are carried out that makes all the difference to communities governments serve—a topic that was the focus of a book written by Massachusetts Gov. Charlie Baker and Steve Kadish, Baker’s former chief of staff and former chief operating officer at Northeastern.
The book, titled “Results: Getting Beyond Politics to Get Important Work Done,” was the showpiece of a “civic experience” talk Wednesday evening held at Northeastern. Prior to the conversation, Baker met with Northeastern faculty members in a roundtable-style discussion meant to highlight the thinking that went into the book.