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Communications Director

The Streets Cabinet, which includes the Boston Transportation Department (BTD) and the Public Works Department (PWD), is looking for a Communications Director. This person will help the Streets Cabinet tell the story of how we work to deliver exceptional core city services and build our communications toolkit for engaging residents in the work of transforming our transportation system to become more safe, equitable, and environmentally sustainable.

In partnership with the Chief of Streets and senior leadership, the Communications Director sets a short- and long-term strategic vision for the Streets Cabinet and its messaging. Under the direction of the Chief of Streets, the Communications Director will operate using a variety of mediums: press, social media, digital outlets, direct community engagement, and more (as assigned). In addition, the Communications Director will oversee a cross-departmental team to carry out these efforts and serve as a spokesperson for the Cabinet.


Duties include but are not limited to:

  • Generates communication plans and ensures their successful execution across platforms. Manages and oversees the day to day work of team members, providing mentorship and guidance.
  • Creates editorial and outreach calendars. Updates as needed.
  • Oversees and edits the creation of social media, graphics, videos, newsletters, e-newsletters, media plans, pitches, events and documents pertaining to the Streets Cabinet communications efforts.
  • Performs related work as required.

Required to work any and all emergencies as directed by the Commissioner or designee.

Minimum Entrance Qualifications

  • Applicants must have at least five (5) years of full-time, or equivalent part-time, experience in the field of communications and/or marketing of which at least two (2) years of experience were in a managerial or supervisory capacity.
  • A bachelor’s degree in communications, journalism, public administration, public policy, or a related field is highly preferred. Managerial or supervisory experience may not be substituted.
  • Experience with all facets of media: print, TV, radio, online, blogs, social media preferred.
  • Ability to think strategically and make innovative recommendations that drive Mayor Wu’s vision for the future of Boston’s transportation and public works.
  • Demonstrated experience in developing and implementing effective engagement and communication strategies.
  • Strong cross-cultural competencies, awareness and commitment to diversity, belonging, inclusion and equity.
  • Ability to show flexibility and prioritize competing short- and long-term tasks in a fast-paced environment.
  • Demonstrated leadership skills, including mentoring, effective team project oversight, and hiring.
  • Passion for and natural interest in writing and storytelling.
  • Excellent verbal communicator, strong writer with proven ability to synthesize and accurately disseminate information.
  • Proven people leadership capability and ability to work cross-functionally to influence, coach and align toward a common communication strategy.
  • Able to effectively manage complex, sensitive, and confidential matters.
  • Ability to take initiative, work independently, and think strategically.
  • Ability to exercise good judgment and focus on detail as required by the position.
  • Ability to work flexible hours, which may include evenings and/or weekends, in support of position’s duties.

Boston Residency Required.

Union/Salary Plan/Grade:  MM2-10

Hours per week:  35

To apply for this job please visit