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Research Associate

The Research Associate is responsible for performing program monitoring, evaluation and research related to MOPC public dispute resolution programs and collaborative governance initiatives to demonstrate value and impact and improve the effectiveness of practices under the direction of the Associate Director who directs MOPC’s research unit. Duties entail working closely with MOPC Directors and Program Managers, collaborating with program sponsors and affiliated community mediation centers and practitioners who provide services, and overseeing the work of graduate student research assistants from the McCormack Graduate School.

Examples of Duties: 

  • Conduct research into areas of MOPC’s mission, including conflict resolution, public policy dispute resolution, community mediation, collaborative governance, deliberative dialogue, restorative justice, and violence prevention.
  • Design of program evaluation and research plans, methods, and approaches to assess implementation and impact of MOPC conflict resolution programs and collaborative governance initiatives.
  • Prepare applications to secure approval of the University of Massachusetts Boston Institutional Review Board for MOPC program evaluation and research.
  • Conduct literature reviews of existing research studies and write summaries and white papers.
  • Develop and administer data gathering tools and instruments developed in collaboration with MOPC Program Managers, partners, and sponsors
  • Oversee/administer data collection including surveys, interviews, focus groups, and participatory action research using photography and storytelling methods.
  • Develop data analysis tools and assist with transcribing and analyzing data.
  • Write program evaluation and research reports.
  • Present evaluation and research for academic/professional conferences and practitioner events.
  • Contribute to MOPC publications in journals, professional blogs, newsletters, press releases, web postings, case studies.
  • Apply for internal research grants through the university and serve as principal investigator.
  • Organize planning meetings and/or follow-up discussions with Program Managers and partners.
  • Work on teams with and as needed supervise the work of graduate research assistants.


A Master’s Degree in Conflict Resolution, Public Policy or related field, and formal graduate-level training and practical experience in program evaluation and research.

  • Completion of Research Methods course; strong qualitative and/or quantitative research skills
  • Completion of CITI training for conduct of human subjects research preferred
  • High level of familiarity with survey design and conducting research interviews
  • Familiarity with photography, photo editing and/or videography preferred
  • Experience in program evaluation and research on conflict resolution programs and/or practices preferred
  • Prior experience in implementing mediation and conflict resolution programs preferred
  • Capacity to design program evaluation plans and write IRB applications
  • Interest in and knowledge of conflict resolution, public dispute resolution, collaborative governance
  • Excellent writing, editing, investigative and communication and problem-solving skills
  • Strong attention to detail and ability to handle multiple tasks in an organized way and meet deadlines
  • Ability to work independently and in support of a team and as a team leader
  • Self-starting, enthusiastic and flexible work style
  • Comfortable in a dynamic and fast-paced environment
  • Social media knowledge and skills preferred
  • Mediation skills, training and experience, preferred
  • Public sector experience, preferred

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