One thing is certain: Workers will need to train for change. And in a world of misinformation-filled social media platforms, it is increasingly important for trusted public institutions to provide reliable, data-driven resources.
In New Jersey, we’ve tried doing just that by collaborating with workers, including many with disabilities, to design technology that will support better decision-making around training and career change. Investing in similar public AI-powered tools could help support better consumer choice across various domains. When a public entity designs, controls and implements AI, there is a far greater likelihood that this powerful technology will be used for good.
