Northeastern computer science professor Christo Wilson wants to make people aware of how algorithms work, while getting the companies that use them to be more open about and accountable for how they work.
Among Wilson’s findings was a glitch in its algorithm of the ride-hailing company Uber that caused some customers to be incorrectly charged higher prices than others, which led Uber to launch a blog to explain how its pricing works.
He disproved the theory that Google’s search engine creates partisan “filter bubbles” in which people only receive search results that reinforce their preexisting biases and beliefs, research President Trump would’ve done well to read before tweeting this.
