Route Fifty February, 2025
Generative artificial intelligence tools like ChatGPT have caused more excitement in state and local governments than almost any other tool or software item in recent memory. Employees use the technology to help them draft communications, prepare for public meetings, find information and help draft what were traditionally long and repetitive documents like staff reports or procurement solicitations, among other uses.
Minnesota and Pennsylvania have been among the states to pioneer generative AI’s use, with others working quickly to train their employees on the technology so they can properly harness it. Some states and localities have signed contracts with ChatGPT developer OpenAI to formalize those relationships, and now the company has responded to the growing public sector demand with its new ChatGPT Gov offering.
