ChatGPT launched over a year ago and has been widely touted as the fastest-growing technology in history, yet governments have been slow to adopt this and other generative AI tools for their own use and even slower to offer guidance to their employees.
After initially banning the technologies, however, now more governments are starting to explore how public professionals can use these content-generation and content-analysis tools to improve governance and, at the same time, provide an important learning opportunity for public professionals.