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Implementation Manager

  • Opportunity Posted On:


  • Company / Organization:

    City of Boston

  • Location:

    Boston, MA

  • View Job:

    View Job Opportunity
  • Opportunity Description




    What you’ll do:

    • Create new internal systems, tools and reporting to track plan implementation and support coordination of major capital projects across departments.
    • Create public facing reporting, both digital and physical, that tells the story of the many investments and improvements the City has made in housing, schools, streets, parks, community centers, libraries, and other spaces and places our residents live, work and play.






    The Implementation Manager will: 


    • Dive into plans: Build a robust working knowledge of planning activities across City departments including cross-departmental comprehensive, neighborhood and small area plans, as well as major plans originating from individual departments.
    • Create systems and reports to track plan outputs and outcomes: Scope, create and deploy new internal tools and templates, with close input of planners and other end users, to track implementation of built environment plans across PAC cabinets and departments; Priority focus will be on plans that require cross-departmental coordination.
    • Help coordinate major capital initiatives: Identify opportunities for improved cross-departmental capital delivery coordination, at the project or neighborhood level, including proposing, piloting and scaling new systems and project reporting tools.
    • Tell stories: Create and consistently update ArcGIS StoryMaps and other public reporting tools to accessibly communicate neighborhood-level investments and improvements to the people of Boston.
    • Collaborate with great people: Build relationships with PMs, planners and other staff in wide-ranging departments, including Planning & Design, Transportation, Public Works, Housing, Economic Opportunity & Inclusion, Small Business, Arts & Culture, Public Facilities, Environment, Parks, Real Estate, Neighborhood Services, Communications, Innovation & Technology, Language & Communication Access, and the Mayor’s Office.
    • Organize people: Coordinate meetings and workshops with key stakeholders as needed.
    • Perform other duties as assigned.


    Minimum Entrance Qualifications:



    What you’ll bring/who you are: 


    • Three to five (3-5) years of full-time, or equivalent part-time, professional experience in project management, public or business administration, urban planning, public policy or related field required. A Master’s degree in urban planning, management, public policy, administration or related field may be substituted for three (3) years of the required experience, but is not required for this role.
    • Systems thinker and silo-buster with a passion for the built environment and appreciation of the transformative role government can play in people’s lives.
    • Proven track record of creating sustainable, scalable processes and delivering projects within complex organizations. Expertise in the use of project management tools and Google Suite as well as applications including ArcGIS StoryMaps, Salesforce, and/or Airtable. PMP or equivalent project management certification valued but not required.
    • Human-centered, respectful of expertise in all its forms, and adept at building and maintaining strong relationships at all levels within organizations.
    • Detail-oriented and highly organized.
    • Talented communicator, with strong writing and analytical skills.
    • Familiarity with capital budgeting a plus, but no day to day responsibilities in this role.


    Boston Residency Required.



    After application Contact: Kimberly D. Lucas