Program Coordinator 

SUMMARY OF ROLE

The Program Coordinator will play a crucial role in helping InnovateUS accomplish its day-to-day priorities and achieve its mission of improving lives by enabling public professionals to deliver more effective and equitable policies and services through upskilling. We are seeking someone with experience in and passion for governance innovation, communications, and/or online learning to support learner and partner communications and help us grow to serve more than 100,000 participants in our online workshops, courses, and other programs through effective operations.

In this role, you will work closely with and report to the InnovateUS Team Lead, and you will be integral to supporting engagement of current and potential learners who work in the public sector for government agencies across the United States. Outreach to, communication with, and support for public-professional learners will make up nearly half of your responsibilities—helping learners move forward through programming and take new workshops and courses.

You will also help to implement approaches for regularly engaging InnovateUS program partners, including government partners across U.S. states and other jurisdictions and various collaborating organizations and networks to the end of growing program participation.

To advance InnovateUS’s internal processes and relationship management activities, you will work with the team to collect and analyze data, spot trends and insights, and prepare summary findings and reports, and you will support project operations and track project timelines and deliverables.

For more about InnovateUS, see our website or this snapshot of current work. InnovateUS is a project of the GovLab and affiliated with the Burnes Center for Social Change at Northeastern University. In this role, you will be a full-time employee of Northeastern University.

For more about minimum qualifications, key responsibilities, and how to apply, see the attached position overview.