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Senior Manager, Business Training

  • Opportunity Posted On:


  • Company / Organization:

    United Way of Massachusetts Bay

  • Location:

    Boston, MA

  • View Job:

    View Job Opportunity
  • Opportunity Description

    Contact Kimberly D. Lucas to apply for the position.




    United Way seeks an experienced program manager to coordinate the day-to-day activities of executing our business training strategy. The ideal candidate has deep experience in project coordination and extraordinary attention to detail as well as a familiarity with family childcare operations, including the business model. This grant-funded position is funded full time through the end of June 2024. Funding is anticipated to continue beyond this grant period but not guaranteed. Full-year salary for this position is $72,500. Salary for the 6-month period will be $36,250, prorated based on hire date. This position will support systems- and community-level change for young children in United Way’s footprint, through supporting the sustainability of the childcare field, including the following key responsibilities:




    • Professional expert on the family childcare business model and the Shared Services business training curriculum
    • Trains trainers to deliver business training curriculum
    • Executes strategies, policies and plans to achieve program objectives
    • Manages program budget(s)
    • Interfaces with external partners, and/or internal support functions
    • Manages team of contractors who deliver business training
    • Organizes and coordinates timelines and team tasks
    • Works closely with the VP Shared Services MA to solve whatever day-to-day challenges arise that are unique to a rapidly expanding program
    • Monitors program expenditures
    • Prepares financial statements and maintain records pertaining to program activities
    • Purchases approved equipment and supplies needed by the staff and program
    • Schedules program work, oversees daily operations, coordinates the activities of the program, and sets priorities for managing the program.
    • Manages marketing and outreach to the community.
    • Prepares or assists in the preparation of grant requests and funding continuation from outside sponsors.
    • Manages pipeline
    • Represents the organization warmly and professionally
    • Communicates impeccably via email, phone and zoom internally and externally




    The successful candidate for this position will have:

    • Bachelor’s degree in business, administration, or related field
    • Language: Spanish and English
    • Familiarity with early education (family childcare a plus)
    • Previous experience as a project manager
    • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
    • Strong project management skills with the ability to juggle multiple projects
    • Good interpersonal and communication skills
    • Organized and able to create multiple timelines, budgets, and schedule
    • Able to multitask, prioritize, and manage time efficiently
    • Encouraging to team and staff; able to mentor and lead
    • Excellent verbal and written communication skills
    • Able to analyze problems and strategize for better solutions
    • Flexibility with virtual work recognizing that this position may be expected to eventually travel throughout United Way’s footprint once it is safe to do so.